SANTA CLARA COUNTY, Calif. -- The Santa Clara County District Attorney's Office announced a settlement with Walgreens to pay $1,425,000 for overcharging customers in stores.
The DA's office said the drug store failed multiple times to match item prices on store shelves to prices charged at the register. They also said Walgreens was advertising discounted prices for using a "Register Reward" coupon that required another purchase in order for the customer to get the discount.
Now Walgreens will offer a Scanner Price Guarantee to compensate customers within the next 60 days. The DA's office said if a customer tells the cashier an item is priced higher at the register than the amount its advertised for, they get a $5 deduction to their purchase or a $5 store credit or if their item is less than $5 they get it for free.
A spokesman for Walgreens reached out to Central Coast News with a statement on behalf of the settlement.
"We are fully committed to fair pricing, accurate scanning, fully informing our shoppers and giving our customers the products they want at competitive prices. This agreement underscores our commitment to our customers and to providing the best shopping experience. As the district attorneys stated, we cooperated with their inquiry and did not admit any wrongdoing. Previously, California district attorneys had worked with other retailers to arrive at agreements similar to the one we have reached with them."
The company has 625 stores in California.